The Patient Advice and Liaison Service (PALS) can help you if you have any concerns about NHS services.

PALS offers confidential advice, support and information on health-related matters for patients, families and carers. To access their Easy Read booklet click here. 

Contacting PALS is easy and available in a number of ways, which are all listed below, making it easier to discuss any worries or concerns you may have regarding NHS services.

They are a great first point of contact if you have any questions when you are using NHS services, for example, you may wish to find out about an outpatient appointment, or you may have a concern about hospital services, or you would like to thank hospital staff.

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve, click on the links below:

West Yorkshire Patient Advice and Liaison Service PALS

Patient Advice and Liaison Service PALS

NHS Patient Advice and Liaison Service (PALS)