GP appointments, smear test and NHS Health checks can be booked and cancelled online via the NHS App online appointments application.

If English is not your first language and you need an interpreter, we will always use our telephone interpreting and translation service (Language Empire), rather than a member of your family.  This ensures both your privacy and accuracy of translation, as these specialist interpreters are trained in the interpretation of medical terminology.

The Practice is open from 8:00am to 6:30pm Monday to Friday and closed on Saturday & Sunday.

Contact your GP online

You can also request an appointment through AccuRx here.

This will allow you to send a request for an appointment. The information you give will be checked by a clinician within 48 hours and dealt with accordingly. We may need to contact you for more information and to offer you an appointment, so please keep your phone with you.

If you cannot use the NHS App or AccuRx, please call the reception on 0113 467 7515 and they will be happy to help you.

Cancellations:

Please cancel the appointment as soon as you determine you do not need it any more, so somebody else can use it.

You can cancel your appointment on the NHS App or by calling the surgery on 0113 467 7515.

Why does a receptionist ask what’s wrong with me?

Receptionists are trained 'Care Navigators' and are trained to ask certain questions, so you will receive:

• The most appropriate medical care
• From the most appropriate health professional
• At the most appropriate time

Receptionists are asked to collect information from patients:

• To help GPs prioritise house visits and phone calls
• To ensure that all patients receive the appropriate level of care
• To direct patients to see the Nurse or other health professional rather than a GP where appropriate

Receptionists are bound by confidentiality rules:

• Any information given by you is treated as strictly confidential
• The practice would take any breach of confidentiality very seriously and deal with it accordingly
• You can ask to speak to a Receptionist in private away from reception
• However, if you feel an issue is very private and do not wish to say what this is then this will be respected